General News
3 October, 2022
Residents warned to watch out for scams after Optus data breach
Australians are being warned to be on the look out for scams and identification fraud following the major Optus data breach last month. Customer information obtained during the cyberattack includes names, date of birth, phone number, email and...
Australians are being warned to be on the look out for scams and identification fraud following the major Optus data breach last month.
Customer information obtained during the cyberattack includes names, date of birth, phone number, email and residential address, and identity documents such as driver’s licence, Medicare or passport numbers.
“We are devastated to discover that we have been subject to a cyberattack that has resulted in the disclosure of our customers’ personal information to someone who shouldn’t see it,” Optus CEO Kelly Bayer Rosmarin said in a September 22 statement.
“As soon as we knew, we took action to block the attack and began an immediate investigation. While not everyone maybe affected and our investigation is not yet complete, we want all of our customers to be aware of what has happened as soon as possible so that they can increase their vigilance. We are very sorry and understand customers will be concerned.”
The Australian Competition and Consumer Commission (ACCC) is urging Australians to be on the lookout for scams following the data breach. To protect your personal information, ACCC recommends:
• Secure your devices and monitor for unusual activity
• Change your online account passwords
• Check your accounts for unusual activity such as items you haven’t purchased
• Place limits on your accounts or ask your bank how you can secure your money
• If you suspect fraud you can request a ban on your credit report.
Residents can contact Optus via the My Optus app or call 133 937.
If you are concerned your identity has been compromised or you have been a victim of a scam, contact your bank immediately and call IDCARE on 1800 595 160.
Victorians impacted by the breach will get free driver’s licence number replacement. For more information visit www.vicroads.vic.gov.au/optusbreach
It is up to individuals to cancel their passport or apply for a new one — to do so visit https://online.passports.gov.au or pick up a form from Australia Post.
To replace your Medicare card call the Medicare program on 132 011 or log in to myGov.