General News
26 November, 2024
Ambulance response times improve locally
The latest response time data for Ambulance Victoria is in, showing that local paramedics are reaching patients almost a minute faster than earlier in the year.
Released earlier this month, the response time data analyses the time it takes the state’s paramedics to reach clients in a Code 1 emergency situation and whether it falls within the 15 minute target between July and September.
In the Loddon Mallee region, which includes Maryborough and the Central Goldfields, ambulance crews responded to 6291 Code 1 cases during the three month period.
Across the state, ambulances were reaching patients 16 seconds faster on average, while in the Central Goldfields the response time dropped by 58 seconds, with average response times locally still sitting just above the 15 minute target.
Loddon Mallee regional director Matt McCrohan said while the results are positive, more work needs to be done to ensure Victorians receive the right care at the right time.
“Our expert Secondary Triage team of nurses and paramedics also make a real difference by connecting patients with the care they need while helping free up crews for patients in time-critical emergencies,” he said.
“From July to September, 41,142 people who did not need an emergency ambulance were instead connected to more appropriate care by paramedics and nurses in Secondary Triage.
“In 2023/24, paramedics referred nearly 43,000 patients to the Victorian Virtual Emergency Department (VVED), with over three quarters cared for without transport to a physical ED.”
Mr McCrohan said it’s also important that everyone does their part, urging residents to consider using alternative care options if their matter is not an emergency.
“In less urgent cases, there are many options people can access when they need timely medical care and health advice all day every day – but not an emergency ambulance or calling Triple Zero (000),” he said.
“This includes the Victorian Virtual Emergency Department (VVED), Urgent Care Clinics and other options such as your GP or pharmacist, or Nurse-On-Call on 1300 60 60 24.”