Residents urged not to be afraid to call Triple Zero in emergencies

Ambulance Victoria is urging Victorians not to be afraid to call Triple Zero (000) in an emergency, after the ambulance service experienced a significant drop in demand during the COVID-19 pandemic.

Ambulance Victoria Loddon Mallee regional director Michael Georgiou applauded the community for doing the right thing by seeking help from their GP or pharmacist if they’re unwell and don’t need an ambulance or hospital care.

“However, we are concerned, particularly for the elderly and those with pre-existing heart or respiratory conditions who may need us but aren’t calling Triple Zero,” he said.

“We’ve seen around a 30 percent decrease in call outs in recent weeks and are concerned that members of the community may be frightened to call an ambulance for fear of COVID-19, or just don’t want to be a burden on us during a pandemic.”

Mr Georgiou said Ambulance Victoria has been preparing for COVID-19 since mid-January and have enough ambulances and paramedics to meet demand.

“Remember that our paramedics have the right equipment to keep themselves and their patients safe from all types of infection, including COVID-19, as do our hospitals. Our ambulances and Emergency Departments are safe places to be,” he said.

For more on this story see Page 6 of The Advertiser, Tuesday, May 19

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