Survey data withheld as council satisfaction slides

While the Central Goldfields Shire has withheld the detailed results from an independent community satisfaction survey, the shire has revealed its overall ranking has plummeted over the last 12 months.

The condemning results of the annual Community Satisfaction Survey, conducted by independent research group JWS Research and coordinated by Local Government Victoria, have revealed the community’s overall satisfaction with the council’s performance is now at their lowest levels to date, with an index score of 43 out of a possible 100, nine index points from the score of 52 in 2017 and 18 points below the 2016 score of 61.

The state-wide local government survey is carried out annually throughout Victorian local government areas and as part of the survey, 400 telephone interviews were undertaken in the Central Goldfields Shire between February 1 and March 30, 2018.

Although the council is not releasing the detailed results of the survey until after it has been tabled to administrators at next week’s council meeting, the overall performance index score of 43 is significantly lower than state-wide average score of 59 and 13 points below the average for small rural councils, which the Central Goldfields Shire is classed as.

According to a statement released from council, all age groups rated council significantly lower in 2018 than in 2017 with the exception of residents aged 18 to 34 years, who experienced more modest declines.

For more on this story see Page 3 of The Advertiser, Friday, June 22

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